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15-inch MacBook Pro

15-inch MacBook Pro Bombardment Retrieve Programme

Apple tree has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety gamble. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is adamant by the production series number.

Customer safety is always Apple tree's pinnacle priority, and we have voluntarily decided to replace afflicted batteries, complimentary of charge.

Eligibility

First cheque to see which 15-inch MacBook Pro y'all have. Choose Almost This Mac from the Apple menu () in the upper-left corner of your screen. Ostend your model is "MacBook Pro (Retina, fifteen-inch, Mid 2015)." If you lot have that model, enter your figurer'south serial number below to see if it is eligible for this program.

If your MacBook Pro is eligible, delight end using it and follow the instructions below to have your battery replaced.

Valid Input Invalid Input

The serial number you entered may be eligible for this program. Please choose i of the service options beneath.

The serial number yous entered is not eligible nether this program because either:

  • It's not in the afflicted serial number range.
  • Our records show that your device has already been serviced as role of this Plan.

We're sorry, at that place was a problem processing your request. Please try once again in a few minutes.

Please enter your serial number.

This is non a valid Apple tree Production series number. Delight re-enter the number i more time. If you all the same have bug, contact us.

We're sad, in that location was a trouble processing your asking. Please endeavor again in a few minutes.

Finding your serial number is easy. See how.

Note: This plan does not impact other MacBook Pro models.

Replacement Process

Cull 1 of the service options below to accept your battery replaced. Your MacBook Pro will exist examined prior to whatever service to verify that information technology is eligible for this program. Service may take 3-v days.

  • Find an Apple Authorized Service Provider.
  • Brand an appointment at an Apple Retail Store.
  • Contact Apple Support to arrange post-in service via the Apple Repair Eye.

This program is for bombardment replacement but. Delight contact Apple tree Back up and speak with an Counselor if you would like to adapt paid service for any additional event.

Additional Data

This worldwide Apple tree program doesn't extend the standard warranty coverage of the 15-inch MacBook Pro.

This plan does non affect your statutory or warranty rights.

Information equally of 2019-10-07